FAQ'sYou've got questions and we've got answers!
What is your return policy?
Everyday merchandise can be returned up to 30 days after the purchase with receipt. Only unopened merchandise in its original packaging can be returned. Returns are refunded back to the method of payment used. The credit card or debit card must be present at the time of the return. Candy, head wear, and catering supplies are not returnable due to health reasons. Seasonal merchandise can be returned up until 10 days before the date of the holiday provided the return follows all of the normal return guidelines.
Where are you located?
Do you currently have helium in stock?
There is still a national shortage, but for the foreseeable future we will be able to serve your needs for helium balloons. Currently we have helium at our balloon counter and can fill any balloons whether they are from us or somewhere else. You can always call or stop by if you have questions. At this time we do not rent helium tanks.